Effective date: November 2026 This policy clearly explains how SPI9 App collects, stores, and deletes information, and how it is used.

SPI9 App Privacy Policy and Data Protection Bangladesh

What information is visible in the SPI9 App, what is hidden, and what user rights exist here are made simple for Dhaka, bKash, Nagad, and Rocket users.

Register or SPI9 App When opened, the session-replay tool can run to help detect errors, but sensitive fields are masked.

Sensitive field masking in SPI9 App

Card number, password, and OTP are not visible

OTP is hidden

Full code is not kept at once; only the essential part for error detection is logged.

Password masking

Form field protection

Fields like name and phone number are masked; many Dhaka users see this first.

Visual redaction

Sensitive parts on screen are shown in black, so the support team does not see more than needed.

If you want SPI9 Contact You can send a separate question from the page; direct answers are provided about data retention.

What information does SPI9 App collect

Sessions, devices, and preferred settings are kept

Session record

What happened on a page within 1 to 3 minutes is summarized here, helping reproduce errors more easily for debugging.

Device information

Android version, browser, and screen size are kept; Rocket users on some phones load faster.

Usage flow

Which section is opened most is averaged; personal messages stay in a separate section.

Cookie preferences

Language, theme, and login status are remembered; without cookies, some features must be set again.

Here SPI9 Help The page also explains what changes when cookies are disabled.

Data protection and cookie controls

Controlled in three steps.

Tracker limits

Only essential cookies are enabled; unnecessary tracking is kept low by default.

Account security

If unusual login is detected, extra verification may occur; this is used at SPI9 Register time.

Change preferences

Cookie settings can be changed from the browser; you may also delete the old session if desired.

Retention period

Logs are kept for a limited time after tasks complete, then old, unnecessary data is removed.

Vendor list and external services

Some tasks go to third-party tools

Analytics services

Page load and error rate are measured; this helps maintain 99.6% uptime.

Security tools

Filters are active to block malicious logins, suspicious requests, and bot traffic

Local payment support

References to bKash, Nagad, and Rocket appear only in the necessary account flow.

Contractual rules

Data limits are set with each vendor; this aligns with the SPI9 About page policy.

If you have questions about external services, SPI9 Introduction The page has a brief summary where policies in place since 2018 can be seen

Your rights and opt-out

Four rights are clearly provided

View information

Find out what information is stored; if necessary, you may also send a request to correct wrong data

You can delete

Requests to delete information no longer needed can be made; some logs may remain temporarily if required by law

Reduce tracking

Cookies can be disabled from browser settings; some personal preferences and auto-login may not work

You can submit a complaint

If you have objections to the policy, write to the help team; the reply is usually brief and clear

If login issues SPI9 Newcomers Guide There is a two-step account access explained there

Contact and policy updates

Last review: November 2026

If you have questions SPI9 Contact Go to the page where you can directly message about policy, data protection, and cookies

Using the SPI9 App you will find this privacy policy easy for Bangladeshi users, concise, and clearly written